from 4,5 to 4,7
Hotel San Giovanni is a family-run, Alpine-style hotel with warm and welcoming atmosphere. The hotel is located directly on the ski slopes of Livigno, Italy. Although the hotel maintained high OTA rating, being a small family-run hotel the hotel did not receive a lot of guest reviews on the major review portals, which made it difficult to compete for online presence with its bigger local rivals. Continue reading “Learn How a 3-Star Alpine Hotel Engages Guests On-Site and Tops OTA Rankings | Reputize Customer Case”
In 2015 Reputize in partnership with HolidayCheck started a co-branded service which allows hotels to collect guest reviews on tablets placed on-site at the property. The reviews are published on HolidayCheck.
Because the number and the freshness of the guest reviews is a key component in the ranking algorithm – the service is producing positive results in all OTAs currently using HolidayCheck’s reviews like TUI, Thomas Cook, ITS, Neckermann, Trivago, Kayak, and many others.
“Google review count and score are factored into local search ranking: more reviews and positive ratings will probably improve a business’s local ranking.”
Space movies in the last months must have had people thinking “Future”, because all major issues are publishing their predictions for the unknown… and eurica! The extinction of the middle man (anyone who makes profit out of reselling) has been foreseen. Fingers crossed it’s in our lifetime, because no one likes being stuck with paying the fee to Booking.com and giving lower prices to the tour operator.
Reputize now allows hotels to publish Google reviews as part of their guest feedback solution. This new feature can help significantly increase Google review volume, putting additional review content online in front of potential guests.
Previously, our customers could collect HolidayCheck and Zoover reviews, a feature which allowed 80% of them to improve their ranking. Now, Reputize Surveys customers have the option to publish reviews on the travel search giant Google as well with a new direct integration.
Reputize is expanding it’s partner network in order to deliver content to a broader audience.
Hotels, using Reputize, are now able to directly publish guest reviews to Zoover from touch terminals, placed inside their hotels, or from the other channels like email and WiFi. Hotels are already familiar with this service since last year Reputize partnered with Holidaycheck in order to deliver more hotel reviews to the platform.