How Reputize is preparing for a UK exit from the EU

Reputize believes that the best outcome for business is that the current negotiations on the United Kingdom’s exit from the European Union (“Brexit”) will result in a transition period and future arrangements which will support business. However, as things currently stand, the UK will exit the EU and the European Economic Area, effective 11pm UK time on March 29th 2019, with no withdrawal agreement. Continue reading “How Reputize is preparing for a UK exit from the EU”

Important Notice Regarding the New HolidayCheck Code of Conduct (effective April 15th 2019)

As of April 15th 2019, HolidayCheck’s rolls out a new Code of Conduct. In the future, it is no longer allowed for hotels to provide their own devices for writing reviews directly in the hotel,  as well as to carry out review days and campaigns in the hotel, so-called “Promo Days” or “HolidayCheck Days”.

As a global connectivity and review publishing partner of HolidayCheck, Reputize operates its certified review terminals under special conditions.
All Reputize customers, both new and existing, will be able to continue using the terminals in full compliance with the new Code of Conduct and without risking any penalties. 

Existing customers will notice minor changes in the interface, namely the review text field will be removed from the tablet application and a middle step will be added where the guest will write the review text on a web interface after they return home. The change is a result of both Reputize’s and HolidayCheck’s efforts to improve the guest experience, to increase the number of submitted reviews and to reduce the manipulation efforts.

The 2019 HolidayCheck Award is coming soon! Why would you bother?


About 1 million guest reviews are the basis for the HolidayCheck Award. 2019 is the 14th consecutive year that has awarded the most popular hotels worldwide. The Best of the Best will once again receive the HolidayCheck Gold Award, which will be awarded to hotels that have been award winners for at least five consecutive years, thus guaranteeing excellent service and customer satisfaction at the highest level. In 2018, a total of 705 hotels in 38 countries and 142 regions – of which 99 received the Gold Award.

Continue reading “The 2019 HolidayCheck Award is coming soon! Why would you bother?”

Reputize Partners with Hotelbrain

We are pleased to announced that another leading brand, HotelBrain the leading international hotel management company operating in more than 64 destinations in 10 countries, has selected Reputize guest CRM solution. Reputize will be used at both the property and corporate level to provide the hotel management with data about the guest experience, insight into the competition and workflows for improving operations and engaging with guests. Continue reading “Reputize Partners with Hotelbrain”

Help us fight fake reviews on HolidayCheck

Recently we received a few warnings from customers being approached by service providers with illegitimate offers to enhance the hotel’s reputation or to purchase ratings. This is a clear violation of HolidayCheck’s Code of Conduct and hotels engaging in such practices may suffer severe penalties and consequences. Continue reading “Help us fight fake reviews on HolidayCheck”

Reputize at MERGE!

We are excited to announce will be presented at MERGE! in Orlando with our hotel reputation management platform.  With the high competition for travelers and constant innovation in online travel, a hotel’s digital presence in today’s Internet is one of its most valuable digital assets.  The conference covers disciplines across all aspects of digital assets – from DNS to development to operation. Reputize leads as a reputation management platform and sees the event as a means to evaluate new business avenues, network with other leaders and reach the various experts, future partners and companies. We are proud to be a silver sponsor at the event.

MERGE!, in its second year of operation, is a digital asset conference event, gathering a number of different conferences under a single roof, with a common access pass. The event combines multiple disciplines and focus areas together to create networking opportunities and grow business potential through the fusion of ideas and technology.

Reputize is ready for the GDPR

ACTION REQUIRED! Please sign in to your Reputize account to review and accept the updated Terms of Service. We recommend that you consult your legal advisor in case you have questions about the terms. Additionally, all our customers need to update their profile in regards to GDPR compliance.

Updated Terms of Use and Privacy Policy

In accordance with the EU’s General Data Protection Regulation (GDPR), we have updated our Terms of Use and Privacy Policy. We encourage you to read both documents in full and contact us if you have any questions. Continue reading “Reputize is ready for the GDPR”