As of April 15th 2019, HolidayCheck’s rolls out a new Code of Conduct. In the future, it is no longer allowed for hotels to provide their own devices for writing reviews directly in the hotel, as well as to carry out review days and campaigns in the hotel, so-called “Promo Days” or “HolidayCheck Days”.
As a global connectivity and review publishing partner of HolidayCheck, Reputize operates its certified review terminals under special conditions.
All Reputize customers, both new and existing, will be able to continue using the terminals in full compliance with the new Code of Conduct and without risking any penalties.
Existing customers will notice minor changes in the interface, namely the review text field will be removed from the tablet application and a middle step will be added where the guest will write the review text on a web interface after they return home. The change is a result of both Reputize’s and HolidayCheck’s efforts to improve the guest experience, to increase the number of submitted reviews and to reduce the manipulation efforts.
engaged for 12 months
2X number of
Continue reading “Reputize Helps Divan Hotels to Maintain the Highest Standards in Guest Satisfaction”
We are pleased to announced that another leading brand, HotelBrain the leading international hotel management company operating in more than 64 destinations in 10 countries, has selected Reputize guest CRM solution. Reputize will be used at both the property and corporate level to provide the hotel management with data about the guest experience, insight into the competition and workflows for improving operations and engaging with guests. Continue reading “Reputize Partners with Hotelbrain”
Recently we received a few warnings from customers being approached by service providers with illegitimate offers to enhance the hotel’s reputation or to purchase ratings. This is a clear violation of HolidayCheck’s Code of Conduct and hotels engaging in such practices may suffer severe penalties and consequences. Continue reading “Help us fight fake reviews on HolidayCheck”
We are excited to announce will be presented at MERGE! in Orlando with our hotel reputation management platform. With the high competition for travelers and constant innovation in online travel, a hotel’s digital presence in today’s Internet is one of its most valuable digital assets. The conference covers disciplines across all aspects of digital assets – from DNS to development to operation. Reputize leads as a reputation management platform and sees the event as a means to evaluate new business avenues, network with other leaders and reach the various experts, future partners and companies. We are proud to be a silver sponsor at the event.
MERGE!, in its second year of operation, is a digital asset conference event, gathering a number of different conferences under a single roof, with a common access pass. The event combines multiple disciplines and focus areas together to create networking opportunities and grow business potential through the fusion of ideas and technology.
ACTION REQUIRED! Please sign in to your Reputize account to review and accept the updated Terms of Service. We recommend that you consult your legal advisor in case you have questions about the terms. Additionally, all our customers need to update their profile in regards to GDPR compliance.
As of May 25, 2018 the HolidayCheck page will no longer be available in Polish language. The decision has been recently announced by the HolidayCheck team. Continue reading “HolidayCheck Stops Support in Polish Language”
Be that a bug or a change in the rating algorithm it is very likely that this affects you too!
Doing our routine job today – monitoring the online reputation for thousands of hotels, our account managers noticed unusual deviations in the hotels’ Booking.com ratings and number of reviews. Many hotels woke up with a changed rating on 14 Dec. Continue reading “Booking.com ratings have gone crazy today (14 Dec 2017)! How is your hotel affected?”
engaged for 2 months
Booking.com index rise
from 7.9 to 8.3
increased by 3%
Net Promoter Score: 68
2X number of
Continue reading “Sun Island Resort Maldives Doubles Tripadvisor Reviews with Reputize”