The collapse of Thomas Cook is the biggest failure to date of a UK package holiday company. Besides leaving approximately 600,000 holidaymakers stranded abroad – it also leaves thousands of hotels with cancelled holiday bookings and potentially unpaid fees. If your hotel is among the affected ones, what happens now?
Continue reading “What does the collapse of Thomas Cook mean for your hotel?”
Since being established in 2005, Zoover has grown from an attic room to an international organization. With websites in 22 countries and reviews in as many languages. After being taken over by their German sister company HolidayCheck in 2014, the focus within Zoover shifts now from International to National.
Wondering what this means for you? Continue reading “Review portal Zoover to focus on Dutch reviews only”
engaged for 12 months
2X number of
Continue reading “Reputize Helps Divan Hotels to Maintain the Highest Standards in Guest Satisfaction”
We are pleased to announced that another leading brand, HotelBrain the leading international hotel management company operating in more than 64 destinations in 10 countries, has selected Reputize guest CRM solution. Reputize will be used at both the property and corporate level to provide the hotel management with data about the guest experience, insight into the competition and workflows for improving operations and engaging with guests. Continue reading “Reputize Partners with Hotelbrain”
Recently we received a few warnings from customers being approached by service providers with illegitimate offers to enhance the hotel’s reputation or to purchase ratings. This is a clear violation of HolidayCheck’s Code of Conduct and hotels engaging in such practices may suffer severe penalties and consequences. Continue reading “Help us fight fake reviews on HolidayCheck”
As of May 25, 2018 the HolidayCheck page will no longer be available in Polish language. The decision has been recently announced by the HolidayCheck team. Continue reading “HolidayCheck Stops Support in Polish Language”
Be that a bug or a change in the rating algorithm it is very likely that this affects you too!
Doing our routine job today – monitoring the online reputation for thousands of hotels, our account managers noticed unusual deviations in the hotels’ Booking.com ratings and number of reviews. Many hotels woke up with a changed rating on 14 Dec. Continue reading “Booking.com ratings have gone crazy today (14 Dec 2017)! How is your hotel affected?”
engaged for 2 months
Booking.com index rise
from 7.9 to 8.3
increased by 3%
Net Promoter Score: 68
2X number of
Continue reading “Sun Island Resort Maldives Doubles Tripadvisor Reviews with Reputize”
A great opportunity for a new sales channel – Ryanair Holidays
In an effort to become a broader leisure business in December 2016 Ryanair, the biggest low cost airline in EU, started to bundle flights, car hire and hotel rooms. This poses a great window of opportunity to those hotels who spot and react on it first. So here is what’s in there for your hotel. Continue reading “How to sell your rooms with Ryanair?”