We are pleased to announced that another leading brand, HotelBrain the leading international hotel management company operating in more than 64 destinations in 10 countries, has selected Reputize guest CRM solution. Reputize will be used at both the property and corporate level to provide the hotel management with data about the guest experience, insight into the competition and workflows for improving operations and engaging with guests. Continue reading “Reputize Partners with Hotelbrain”
Recently we received a few warnings from customers being approached by service providers with illegitimate offers to enhance the hotel’s reputation or to purchase ratings. This is a clear violation of HolidayCheck’s Code of Conduct and hotels engaging in such practices may suffer severe penalties and consequences. Continue reading “Help us fight fake reviews on HolidayCheck”
We are excited to announce will be presented at MERGE! in Orlando with our hotel reputation management platform. With the high competition for travelers and constant innovation in online travel, a hotel’s digital presence in today’s Internet is one of its most valuable digital assets. The conference covers disciplines across all aspects of digital assets – from DNS to development to operation. Reputize leads as a reputation management platform and sees the event as a means to evaluate new business avenues, network with other leaders and reach the various experts, future partners and companies. We are proud to be a silver sponsor at the event.
MERGE!, in its second year of operation, is a digital asset conference event, gathering a number of different conferences under a single roof, with a common access pass. The event combines multiple disciplines and focus areas together to create networking opportunities and grow business potential through the fusion of ideas and technology.
ACTION REQUIRED! Please sign in to your Reputize account to review and accept the updated Terms of Service. We recommend that you consult your legal advisor in case you have questions about the terms. Additionally, all our customers need to update their profile in regards to GDPR compliance.
As of May 25, 2018 the HolidayCheck page will no longer be available in Polish language. The decision has been recently announced by the HolidayCheck team. Continue reading “HolidayCheck Stops Support in Polish Language”
Be that a bug or a change in the rating algorithm it is very likely that this affects you too!
Doing our routine job today – monitoring the online reputation for thousands of hotels, our account managers noticed unusual deviations in the hotels’ Booking.com ratings and number of reviews. Many hotels woke up with a changed rating on 14 Dec. Continue reading “Booking.com ratings have gone crazy today (14 Dec 2017)! How is your hotel affected?”
engaged for 2 months
from 7.9 to 8.3
increased by 3%
A great opportunity for a new sales channel – Ryanair Holidays
In an effort to become a broader leisure business in December 2016 Ryanair, the biggest low cost airline in EU, started to bundle flights, car hire and hotel rooms. This poses a great window of opportunity to those hotels who spot and react on it first. So here is what’s in there for your hotel. Continue reading “How to sell your rooms with Ryanair?”
In many conversations with managers of city and holiday hotels I am surprised to see how much neglect is there for the importance of a hotel’s rating in HolidayCheck.de – the biggest German review portal. The type of question I’d usually hear is
“Why should I care about HolidayCheck while we don’t have too many German travelers anyway?!”
A lot of customers want to use a tablet these days to do quick in-stay guest surveys by asking the guest to fill it in at the reception by using tablets. We at Reputize hear more and more cases of customers being tricked into buying a survey solution that locks a tablet down into a so called “browser kiosk-mode”. In this short article I want to demystify the truth about tablet-based surveys. Continue reading “The right way to run guest surveys on tablets (iOS and Android)”