Mitsis Serita Beach Improves Guest Experience with Reputize. Receives HolidayCheck Award 2017 | Customer Case

HolidayCheck
Award 2017

Improved
recommendation
rate from 83% to 95%

Improved rating
from 4.9 to 5.5

270 published
reviews

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Ikaros Beach Luxury Resort Ranks 2nd on Crete Island (Greece) & Receives HolidayCheck Award 2017 | Customer Case

HolidayCheck
Award 2016 & 2017

№2 in the resort

 

230 published
reviews

Rating increase

 

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Learn How a 3-Star Alpine Hotel Engages Guests On-Site and Tops OTA Rankings | Reputize Customer Case

Hotel San Giovanni is a family-run, Alpine-style hotel with warm and welcoming atmosphere. The hotel is located directly on the ski slopes of Livigno, Italy.  Although the hotel maintained high OTA rating, being a small family-run hotel the hotel did not receive a lot of guest reviews on the major review portals, which made it difficult to compete for online presence with its bigger local rivals.  Continue reading “Learn How a 3-Star Alpine Hotel Engages Guests On-Site and Tops OTA Rankings | Reputize Customer Case”

Why more Google reviews mean more direct bookings for your hotel?

“Google review count and score are factored into local search ranking: more reviews and positive ratings will probably improve a business’s local ranking.”
(Source: Google)

Space movies in the last months must have had people thinking “Future”, because all major issues are publishing their predictions for the unknown… and eurica! The extinction of the middle man (anyone who makes profit out of reselling) has been foreseen. Fingers crossed it’s in our lifetime, because no one likes being stuck with paying the fee to Booking.com and giving lower prices to the tour operator.

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Reputize Partners with Zoover

Reputize is expanding it’s partner network in order to deliver content to a broader audience.

Hotels, using Reputize, are now able to directly publish guest reviews to Zoover from touch terminals, placed inside their hotels, or from the other channels like email and WiFi. Hotels are already familiar with this service since last year Reputize partnered with Holidaycheck in order to deliver more hotel reviews to the platform.

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Reputize Does ITB Berlin 2016

After the success of the Travel Technology Europe Show in London last February, Reputize barely had a few days to rest before tackling #ITBberlin. ITB is the world’s largest tourism trade fair receiving more than 115,000 visitors from some 185 countries. We were honoured to have the opportunity to present our reputation management solution to this platform on such a global scale.
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Booking.com customers will now be able to directly book hotel rooms on TripAdvisor

The winner is TripAdvisor with а 25% share-growth. And let’s just be honest – this is no good news for the OTA’s rivals and for most hoteliers. The deal will fuel additional fee revenue for TripAdvisor, which up to now is mostly dependent on advertising prices (Priceline being a major client), and it gives TripAdvisor a shot at becoming a one-stop tourist booking spot. Recently, TripAdvisor has also made some sweet deals with hotel chains like Marriott and Best Western that allow travelers to book rooms through the site.

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