The 2019 HolidayCheck Award is coming soon! Why would you bother?

About 1 million guest reviews are the basis for the HolidayCheck Award. 2019 is the 14th consecutive year that has awarded the most popular hotels worldwide. The Best of the Best will once again receive the HolidayCheck Gold Award, which will be awarded to hotels that have been award winners for at least five consecutive years, thus guaranteeing excellent service and customer satisfaction at the highest level. In 2018, a total of 705 hotels in 38 countries and 142 regions – of which 99 received the Gold Award.

Continue reading “The 2019 HolidayCheck Award is coming soon! Why would you bother?”

Help us fight fake reviews on HolidayCheck

Recently we received a few warnings from customers being approached by service providers with illegitimate offers to enhance the hotel’s reputation or to purchase ratings. This is a clear violation of HolidayCheck’s Code of Conduct and hotels engaging in such practices may suffer severe penalties and consequences. Continue reading “Help us fight fake reviews on HolidayCheck”

Reputize at MERGE!

We are excited to announce will be presented at MERGE! in Orlando with our hotel reputation management platform.  With the high competition for travelers and constant innovation in online travel, a hotel’s digital presence in today’s Internet is one of its most valuable digital assets.  The conference covers disciplines across all aspects of digital assets – from DNS to development to operation. Reputize leads as a reputation management platform and sees the event as a means to evaluate new business avenues, network with other leaders and reach the various experts, future partners and companies. We are proud to be a silver sponsor at the event.

MERGE!, in its second year of operation, is a digital asset conference event, gathering a number of different conferences under a single roof, with a common access pass. The event combines multiple disciplines and focus areas together to create networking opportunities and grow business potential through the fusion of ideas and technology. ratings have gone crazy today (14 Dec 2017)! How is your hotel affected?

Be that a bug or a change in the rating algorithm it is very likely that this affects you too!

Doing our routine job today – monitoring the online reputation for thousands of hotels, our account managers noticed unusual deviations in the hotels’ ratings and number of reviews. Many hotels woke up with a changed rating on 14 Dec.  Continue reading “ ratings have gone crazy today (14 Dec 2017)! How is your hotel affected?”

How to sell your rooms with Ryanair?

A great opportunity for a new sales channel – Ryanair Holidays

In an effort to become a broader leisure business in December 2016 Ryanair, the biggest low cost airline in EU, started to bundle flights, car hire and hotel rooms. This poses a great window of opportunity to those hotels who spot and react on it first. So here is what’s in there for your hotel.  Continue reading “How to sell your rooms with Ryanair?”

Why your hotel should care about its HolidayCheck rating?

In many conversations with managers of city and holiday hotels I am surprised to see how much neglect is there for the importance of a hotel’s rating in – the biggest German review portal. The type of question I’d usually hear is

“Why should I care about HolidayCheck while we don’t have too many German travelers anyway?!”

Continue reading “Why your hotel should care about its HolidayCheck rating?”

The right way to run guest surveys on tablets (iOS and Android)

A lot of customers want to use a tablet these days to do quick in-stay guest surveys by asking the guest to fill it in at the reception by using tablets. We at Reputize hear more and more cases of customers being tricked into buying a survey solution that locks a tablet down into a so called “browser kiosk-mode”. In this short article I want to demystify the truth about tablet-based surveys. Continue reading “The right way to run guest surveys on tablets (iOS and Android)”

Strategies for Success on the German Outbound Holiday Market

This article is PART 2 of a block of articles called Tips & Tricks on Selling Your Hotel on the German Holiday Market aiming to demystify the process of getting your tourism product to the German customer. It is presented in an easy to read style to try to provide insight and clear up some confusions about the German outbound holiday market as well as advice on how to sell better. It is separated over three sections and presents an overview of:

– PART 1: The specifics of the German holiday travel market
PART 2: Insight into the tour operators’ business
PART 3: Strategies for success on the German outbound holiday market

Continue reading “Strategies for Success on the German Outbound Holiday Market”