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Sol Luna Bay & Mare Resort
Gold award
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“At Melia Hotels we are always striving to be actively listening to our guests opinions. Through the tablets we were able to collect significantly more reviews compared to before and we were able to react on a large majority of the concerns/questions immediately. We are satisfied that our hotels in Nesebar are on the first 3 out of the top 5 positions in HolidayCheck – this is reflecting our constant effort to be close to our customers.”
Maria Shishkova
Director of Marketing and Sales
Melia Hotels International Bulgaria
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