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100 published
reviews
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Rating increased
from 5.0 to 5.2
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Continue reading “Mythos Palace Resort & SPA Captures Guest Reviews on Tablets | Customer Case”
Category: Customer Cases
Fodele Beach & Water Park Holiday Resort Engage Guests on Touch Terminals | Customer Case
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300+ reviews
published
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Rating increased
from 5.0 to 5.3
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Amathus Elite Suites Uses Reputize In-Stay Surveys to Capture Guest Reviews | Customer Case
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100% recommendation
rate
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Turkish Hospitality Giant Rixos Hotels Utilizes Reputize to Understand Guest Feelings | Customer Case
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25 five-star resorts
on 3 continents
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The most distinguished Turkish hotel operator Rixos Hotels has the highest level of internal standards for managing guest satisfaction in all of its 25 five-star properties. Reputize implemented a custom survey solution, integrated with Rixos’ PMS, which gives easy access to a deep business intelligence. This data-driven approach to managing customer satisfaction delivers measurable results and helps Rixos engage guests, improve OTA rankings and grow revenue.
This Is How a 3-Star Beach Resort Stays on Top of OTA Rankings | Customer Case
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100 published
reviews
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Increased rating
from 3,8 to 4,8
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“We are very satisfied from the direct integration with HolidayCheck provided to us by Reputize. We started in the beginning of June 2015 and only for a few weeks we saw positive effect on our rating in HolidayCheck. This is a great leverage for us when negotiating conditions with the big german touroperators- ITS, Thomascook, TUI.” Continue reading “This Is How a 3-Star Beach Resort Stays on Top of OTA Rankings | Customer Case”
Smartline Madara Park**** Improves HolidayCheck Visibility by Collecting Reviews On-Site | Customer Case
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140 published
reviews
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Rating increased
from 4,4 to 5,0
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800-Room Beach Resort “Alba” Collects Guest Reviews In-Stay for Better Visibility with German Tour Operators | Customer Case
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Higher recommendation
rate
[/one_half]
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180 published
reviews
[/one_half]
Water-Park Hotel Laguna Park**** Collects In-Stay Guest Surveys and Improves Trivago Ratings | Customer Case
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Increased HolidayCheck
from 4,4 to 5,3
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Increased Trivago
rating by 10%
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300+ published
reviews
[/one_half]
Bulgaria’s Biggest Hotel Chain Albena Uses Reputize to Push Guest Reviews to HolidayCheck | Customer Case
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14 hotels
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Hotel Borjana
HolidayCheck
Award 2017
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Albena AD, the biggest hotel group in Bulgaria, located on the Black Sea coast and operating 20,000 beds in 40+ hotels (2 to 5 stars) uses Reputize to monitor and improve guest satisfaction. Since 2015, Reputize provides its on-site real-time survey solution and advanced reputation analytics to help Albena maintain a boutique customer service and promote itself on major OTAs.
4-Star Beach Hotel Diamond Wins a 2017 HolidayCheck Award | Customer Case
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HolidayCheck
Award 2017
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160 published
reviews
[/one_half]
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Bestseller in
Sunny Beach
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Continue reading “4-Star Beach Hotel Diamond Wins a 2017 HolidayCheck Award | Customer Case”