Turkish Hospitality Giant Rixos Hotels Utilizes Reputize to Understand Guest Feelings | Customer Case

25 five-star resorts
on 3 continents

The most distinguished Turkish hotel operator Rixos Hotels has the highest level of internal standards for managing guest satisfaction in all of its 25 five-star properties. Reputize implemented a custom survey solution, integrated with Rixos’ PMS, which gives easy access to a deep business intelligence. This data-driven approach to managing customer satisfaction delivers measurable results and helps Rixos engage guests, improve OTA rankings and grow revenue.

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