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Water-Park Hotel Laguna Park**** Collects In-Stay Guest Surveys and Improves Trivago Ratings | Customer Case

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Increased HolidayCheck
from 4,4 to 5,3

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Increased Trivago
rating by 10%

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300+ published
reviews

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Continue reading “Water-Park Hotel Laguna Park**** Collects In-Stay Guest Surveys and Improves Trivago Ratings | Customer Case”

Bulgaria’s Biggest Hotel Chain Albena Uses Reputize to Push Guest Reviews to HolidayCheck | Customer Case

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14 hotels

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Hotel Borjana
HolidayCheck
Award 2017

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Albena AD, the biggest hotel group in Bulgaria, located on the Black Sea coast and operating 20,000 beds in 40+ hotels (2 to 5 stars) uses Reputize to monitor and improve guest satisfaction. Since 2015, Reputize provides its on-site real-time survey solution and advanced reputation analytics to help Albena maintain a boutique customer service and promote itself on major OTAs.

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Hotel Meridian Improves OTA Rating with Reputize

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Higher rating
from 4,4 to 4,8

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Higher recommendation
rate

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Continue reading “Hotel Meridian Improves OTA Rating with Reputize”

Helena Sands Awarded Best Luxury Hotel in Bulgaria in 2017

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HolidayCheck
Award 2017

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№1 Luxury Hotel
in Bulgaria

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place in
Sunny Beach

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Primasol Sineva Beach Hotel Receives HolidayCheck Award 2017 | Customer Case

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HolidayCheck
Award 2017

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1st place in
Saint Vlas

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Higher recommendation
rate

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Grifid Hotels Use Reputize to Maintain Top Rankings on HolidayCheck

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4 HolidayCheck Awards 2017

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№1 Hotel on the Northern Black Sea

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120+ published
reviews

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Top places in Golden Sands

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Learn How a 3-Star Alpine Hotel Engages Guests On-Site and Tops OTA Rankings | Reputize Customer Case

Hotel San Giovanni is a family-run, Alpine-style hotel with warm and welcoming atmosphere. The hotel is located directly on the ski slopes of Livigno, Italy.  Although the hotel maintained high OTA rating, being a small family-run hotel the hotel did not receive a lot of guest reviews on the major review portals, which made it difficult to compete for online presence with its bigger local rivals.  Continue reading “Learn How a 3-Star Alpine Hotel Engages Guests On-Site and Tops OTA Rankings | Reputize Customer Case”

More Reviews = Better Visibility on HolidayCheck

In 2015 Reputize in partnership with HolidayCheck started a co-branded service which allows hotels to collect guest reviews on tablets placed on-site at the property. The reviews are published on HolidayCheck.
Because the number and the freshness of the guest reviews is a key component in the ranking algorithm – the service is producing positive results in all OTAs currently using HolidayCheck’s reviews like TUI, Thomas Cook, ITS, Neckermann, Trivago, Kayak, and many others.

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Περισσότερες Αξιολογήσεις = Καλύτερη Προώθηση στο HolidayCheck

Το 2015, η Reputize, σε συνεργασία με το HolidayCheck, λανσάρισαν από κοινού μια υπηρεσία, η οποία επιτρέπει στα ξενοδοχεία να συλλέγουν τις αξιολογήσεις των πελατών τους σε tablets, τα οποία είναι τοποθετημένα σε καίρια σημεία του ξενοδοχείου. Οι αξιολογήσεις αυτές δημοσιεύονται στο HolidayCheck.
Επειδή ο συνολικός αριθμός, αλλά και το πόσο επίκαιρες είναι οι αξιολογήσεις παίζουν και τα δυο βασικότατο ρόλο στον αλγόριθμο κατάταξης της HolidayCheck, η υπηρεσία μας παράγει θετικά αποτελέσματα σε όλα τα OTAs (Over The Air updates) τα οποία χρησιμοποιούνε τις αξιολογήσεις της HolidayCheck, όπως η TUI, η Thomas Cook, η ITS, η Neckermann, η Trivago, η Kayak και άλλες σχετικές υπηρεσίες.

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HVD Hotels Awarded as Best Bulgarian Hotels by HolidayCheck for 2017 | Reputize Customer Case

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3 HolidayCheck
Awards 2017

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№1 Bulgarian hotel
HVD Miramar

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160+ published
reviews

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1st place in Sunny Beach,
Golden Sands, Obzor

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Continue reading “HVD Hotels Awarded as Best Bulgarian Hotels by HolidayCheck for 2017 | Reputize Customer Case”